Certified by Post Office Travel Money • May 24, 2026
Monday6:00 AM - 6:30 PM
Tuesday6:00 AM - 6:30 PM
Wednesday6:00 AM - 6:30 PM
Thursday6:00 AM - 6:30 PM
Friday6:00 AM - 6:30 PM
Saturday6:00 AM - 6:30 PM
Sunday7:00 AM - 12:30 PM
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Saturday from 06:00 to 18:30, and Sunday from 07:00 to 12:30.
What identification do I need to bring when buying or exchanging currency at Post Office Travel Money?
A valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card is required. You must have a permanent UK residential address for electronic identity verification.
What payment options does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a travel money refund guarantee and will refund your currency within 28 days if your trip is cancelled.
Where is Post Office Travel Money located?
It is located at 1 Meadowfield Terrace, Newcastle upon Tyne, Tyne and Wear, NE12 9ES, UK.
Can I order travel money online for Post Office Travel Money?
Yes, you can order travel money online at https://www.postoffice.co.uk/travel-money.
What nearby public transportation can help me get to Post Office Travel Money?
Fawdon Metro station is near Post Office Travel Money, making it convenient if you are traveling by public transit.
What nearby pharmacies can I visit when at Post Office Travel Money?
Nearby pharmacies include Well Pharmacy and Knights Meadows Pharmacy, useful for any health or beauty needs before or after your visit.
Are there any nearby places for food or drink around Post Office Travel Money?
Yes, The Jubilee and Jubilee bars offer pub and beer garden options close to Post Office Travel Money for a drink or meal after your visit.
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